top of page

FAQ

  • How Should I Protect My Jewelry?
    Jewelry should be kept absolutely dry. If your jewelry is not used frequently, keep it stored in the provided jewelry bag. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. Avoid storing the jewelry with rubber products. Always remove your jewelry when applying colognes, perfumes or other chemical products. Chlorine, especially at high temperatures, can permanently damage or discolor your gold jewelry. Gently clean your gold jewelry with a soft polishing cloth. Be sure not to over-polish jewelry.
  • What Payment Methods Do You Accept?
    All major credit/debit cards such as Visa, MasterCard, American Express, Discover. AfterPay (Buy Now Pay Later Option ) allows you to split the cost of your order in 4 equal (no-interest) payments. The first payment is due at the time of your order, then you will be automatically charged each month after for the remaining 3 payments. To chose one of these payment option, simply checkout as normal, and once prompted on the payment page, select your option.
  • Are Your Diamonds Real?
    We work with all budgets when it comes to our jewelry. Yes we have Real Diamonds. However we have CZ (cubic zirconia) diamonds as well as vvs moissanite diamonds. Our moissanite diamonds and natural (REAL) diamonds are certified and are in full compliance with the Federal Trade Commission and the Jewelry Vigilance Committee. We fully guarantee the authenticity of our materials. REAL Diamonds are Noted in the product description "Certified Diamonds" if you are interested in any items that are in cz diamonds and would like natural VS, VVS, Si Diamonds instead they are available upon request. Please send all inquiries to doughspendaicechest@gmail.com
  • What Are Moissanite Diamonds?
    Moissanite was first discovered in 1893, while a scientist was examining meteor samples from a crater in Arizona. Moissanite diamonds have the same physical properties as natural diamonds. They test positive when using a diamond tester and offer grading reports using the same color and clarity boundaries as the grading system for natural diamonds. Made to last a lifetime, very strong and durable.
  • How Do I Know When My Order Has Shipped?
    You will automatically receive an email with tracking information once your order has been processed. Keep in mind processing may take 1-2 business days.
  • Is Your Jewelry Made With Real Gold?
    D$IC is committed to providing the highest standard of jewelry at affordable prices. The majority of our jewelry is gold plated with 18K Gold or Gold Vermeil, which is a high quality version of solid gold made to last that uses .925 sterling silver as the base metal. Real Gold Items are noted in the product description "Solid Gold" If you are interested in any jewelry to be made with Solid Gold please send all inquiries to doughspendaicechest@gmail.com
  • What is Vermeil?
    Vermeil, is a high quality version of solid gold made to last that uses .925 sterling silver as the base metal. Compared to solid gold it is the next best choice for high quality gold jewelry.
bottom of page